Chief Returns Officer® is the first and only AI-powered SaaS platform that empowers retailers and brand owners to reduce product returns to achieve scalable, sustainable financial and organizational benefits. The platform blends “Big Data” analytics with powerful AI tools to deliver returns reduction opportunities and results. The platform also analyzes 'Voice of the Customer' data to identify the root causes of returns and then prescribes optimal solutions in near real-time. Chief Returns Officer is an all-in-one predictive/prescriptive business intelligence platform that combines accountability and sound business practices with advanced technology to help retailers reduce returns without adding headcount.
Fully integrated AI and supporting technologies include:
Chief Returns Officer is built on Microsoft Azure and integrates with the leading ERPs and OMS systems, including Microsoft D365.