SQL Managed Services

Benefits of SQL Managed Services

With SQL Managed Services from Emergent Software, you’ll get proactive monitoring & support of your Azure SQL, Azure SQL Managed Instances, and on-premises SQL Server infrastructure. With Azure Arc and Defender for Cloud, we provide a single pane of glass for monitoring & managing your entire SQL estate.

• Access a team of Senior DBAs with extensive knowledge of Azure & SQL Server
  • Our team of experienced database administrators specialize in both Azure SQL and on-premises SQL Server environments. They’re always on top of the latest features and evolving industry best practices.
  • You’ll never lack coverage during vacations or when you receive a 2-week notice and need to scramble for a replacement.
• 24x7 real-time monitoring
  
  • We use Azure Arc and other expertly tuned tools including designed for monitoring all of your databases in Azure and on-premises.
  • With Emergent, you get fast response times to critical alerts in your chosen response time window.
• Ensure business continuity
  
  • We tune your point-in-time recovery (PITR) settings and long term retention (LTR) backups on each Azure SQL database and configure proper database backup procedures on-premises to meet your RPO & RTO requirements.
• Achieve data protection and security
  
  • We use Azure Defender for Cloud to ensure security best practices for both your cloud and on-premises databases.
  • With Azure Arc, data classification and encryption policies are easily enforced.
• Avoid disaster scenarios
  
  • Proactive monitoring and fast alert responses mean your Azure SQL and on-premises SQL Server environments are healthy and issues are resolved before they become disasters.
• Be in the know with regular health checks
  
  • With quarterly review meetings and/or detailed reports delivered to your inbox, you can rest assured with the knowledge your database environment is healthy & secure
• Improve database performance
  
  • We perform regular index tuning to optimize queries executed by your ERP and/or other line of business applications.
  • Our SQL developers create high-speed stored procedures and ETL processes using Azure Data Factory or SSIS.
• Reduce licensing costs
  
  • We ensure you’re not overpaying by consolidating databases into Azure SQL elastic pools or shared SQL Server infrastructure.
  • We’ll help you migrate workloads to Azure for increased flexibility and reduced management costs.

SQL Managed Services includes:

• Real-time Azure SQL and SQL Server monitoring with customized alerting
• Azure Arc enablement of your on-premises databases
• Critical Issue Response Time Commitment (RTC)
• Non-critical issue response within one business day
• Guaranteed professional services hourly rate
• Access to online support portal for ticket submission
• Custom backup and maintenance plans for both Azure & on-premises databases
• Database backup monitoring
• Quarterly database health check and security audit
• Query tuning and database development services