Social Alert is an alert management platform that allows people (Police, Universities, Domestic Violence Programs, Private Security Companies, etc.) to receive and manage emergency alerts from their users in case of any dangers or help related to security, fire, health, accidents, or custom option.
When a user has a request, they can use the app to alert your operators or staff to attend to the situation. They can communicate using a chat or video call, including sending and receiving photos or videos, and track the geolocation of the user's device using a web portal or the app during the emergency. Social Alert gives you the capacity to assign operators, agents, or supervisors to receive and attend any emergency alerted by your personnel.
Privacy is an essential factor for us. For this reason, Social Alert is not an active device tracking or monitoring platform. Your agents or operators will track your users' device location, communicate with them, and get situational data only when a user activates an alert during an emergency. Otherwise, all users' location data and communication capabilities will remain off your operators' or agents' reach.
Prevention is the first line of defense. Social Alert manages incidents and helps you notify your users in case of potential danger or emergency. Social Alert gives you the power to send push notifications to all your users or a selected group of devices to announce and warn of any possible risk or situation.
Social Alert is the perfect platform to help you protect your team, personnel, employees, and community.