Cognitive Services: 1 Month Proof of Concept (POC)

Discover the power of enterprise-grade conversational AI experiences that enables you to control your data. Build your first multilingual and multimodal bots for any scenario from sales to customer support and organizational productivity.​

###Maximize the potential of Conversational AI by:​

• Increasing the adoption rate of your chatbot and integrating it with other systems​
• Integrating your Account-based inquiries & back-office systems
• Increasing the number of use-cases your chatbot can handle​
• Improving the chatbot to handle more complex use cases​
• Providing a focused assessment of the customer experience improvements per digital channel​
• Using the platform as a tool to launch marketing campaigns​
• Providing machine learning capabilities​

We intensify the potential of your Azure cloud services by using LUIS, Microsoft's natural language understanding (NLU) AI service that allows users to interact with applications, bots, and IoT devices by using natural language. Take note also that the strategy can change based on discussions and your priorities.​

###Key Outcomes​

• Efficiently manage maintenance and operations cost​
• Improved TAT for customer concerns for its 24/7 availability​
• Improved customer journey and experience​
• Global customer reach​
• Better customer monitoring​
• Easier outgoing communications

###Why BCS?​

• BCS Technology is one of the first Australian companies to be included within Microsoft’s elite One Commercial Partner program​
• BCS Technology has more than a decade of experience in Microsoft Application development. Our consultants have been working on multiple projects in emerging technologies and practices such as DevOps, Microservices, Cloud, and Artificial Intelligence.​
• Having a wide array of expertise in cloud adoption, we are able to give our customers the power to build and deploy at any platform, using the tools, applications and frameworks of their choice