IBM Technology Expert Labs EXPERTISE CONNECT for Maximo Application Suite (MAS) Offering

Our IBM Technology Expert Labs Expertise Connect subject matter experts can assess that your Maximo Application Suite (MAS)solution is designed, deployed correctly and securely the first time, so that the full features and functions of your Maximo investment are effectively leveraged for your production and non-production workloads.

"Are you experiencing these situations and challenges?"*

• My team is new to this product – we need help building our expertise.
• We need day-to-day advice on best practices.
• Our environment has been unstable or has slow performance – we need someone to help us fix it and avoid future problems.
• We are releasing frequent application updates.
• We need help mitigating the risk of these deployments.
• Our application is crucial to the success of our business.
• I want to do the upgrades with my own people, but we could use an expert to help us avoid pitfalls.

IBM Technology Expert Labs monthly subscription based Expertise Connect, allows for a designated Subject Matter Expert (SME) from IBM or a certified IBM Delivery Partner who may perform these activities.

Key Activities may include:

(i) Bring you their deep skills in the IBM Technology you are requesting Expertise Connect for (e.g., Maximo Application Suite)

(ii) Build a long-term relationship with you

(iii) Customize technical advice, guidance and best practices specific to your environment

(iv) Help your team stay proactive through planning, regular health reviews and optimization situations

(v) Mitigate risks and improve performance and stability

(vi) Help you grow proficiency (learning from our best practices) and accelerate business value

Expertise Connect Maximo Outcomes may include:

• Optimization of your asset management processes to ensure you can effectively maintain your enterprise assets
• Guidance through modernization and migration efforts to Maximo, ensuring a smooth transition with minimal disruptions
• Partnership with your IT and business teams to enable real-time asset monitoring and enable predictive maintenance capabilities to address needs before they ever become critical issues
• etc., etc., and much more based on your needs

Expertise Connect subscription offerings are based on the selected and agreed scope of activities defined in the Service Description. Pricing is based on a monthly subscription basis for a minimum of a 6 month or 12 month term. Please see details in the Service Description for options beyond that of the normal 1/4 of a FTE time allocation.

Value Proposition:

Value Proposition: IDC's research highlights the value organizations achieve through IBM Expertise Connect engagements from having dedicated resources with a deep understanding of their IBM and IT environments. Key results reported by IDC: 341% ROI, 61% more time for proactive/strategic activities, and 77% fewer unplanned outages. Please see full IDC report for details.

Our global subject matter experts will assist you on how to optimize equipment performance and extend your asset(s) life cycles leveraging your Maximo Application Suite (MAS) asset management platform on Azure or hybrid cloud environment.