Consulting support for identity, access and security in hybrid und Azure environments
The OCG consulting support solution provide:
interactive engagement conducted on your premises
can involve proactive training tickets, briefings or demos built on the customer’s data or environment
consultation with support employees that are deep level experienced IT consultants with longtime experience in specific areas
optional assessment of OCG software components on compatibility (e.g. mobil devices firmware, Azure Functions, Azure Graph APIs Versionen, operating systems u.a.)
Monitoring of errors/warnings
proactive consulting services for system extensions and modifications (e.g. new workflows, connections, policies, software modification, migrations)
secure consulting services environment with several technologies, like biometric access, monitoring, video surveillance, external monitoring, e.g. Protection One
all activities will be performed by consultants with security certification up to U3 level
Business support up to taking over complete IAM environment in case of events or loss of responsible administrators or employees
The costs below are for the Standard Support. Support hours for tickets are billed on top and will be invoiced per month - based on the used support work