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Backbase Engagement Banking Platform

Backbase

Backbase Engagement Banking Platform

Backbase

Backbase Engagement Banking Platform adds market leading capabilities to the Microsoft Cloud for FSI

Backbase is on a mission to re-architect banking around the customer. We created the Backbase Engagement Banking Platform, a unified platform with the customer at the center that helps banks orchestrate seamless journeys across every stage of the customer lifecycle. We make it simple for banks to conduct seamless customer journeys, all on a unified platform. From customer onboarding, to customer servicing, customer loyalty and loan origination, we help financial institutions surpass customers’ expectations in every phase of the customer lifecycle. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.
Do you struggle with onboarding new customers, retain existing customers and engaging with them across channels? Backbase accelerates banking customer onboarding, cross and upsell, customer self service or employee assisted customer service while leveraging existing investments in core banking systems. Grow your top line, lower your opex. Backbase drives you bottom line.
Our solution leverages all the advantages of Microsoft Azure and on top of the Microsoft Cloud for FSI we integrate with e.g. Dynamics.
Industry analysts Forrester, Gartner, Celent, Omdia and IDC continuously recognize Backbase’s category leadership position. Over 150 financials around the world have embraced the Backbase Engagement Banking Platform - including Advanzia, Banco Caja Social, Banco de la Nacion Peru, Bank of the Philippine Islands, Berenberg, BNP Paribas, Citizens Bank, ENT Credit Union, Greater Bank, HDFC, Judo Bank, KeyBank, National Bank of Bahrain, Navy Federal Credit Union, Natwest, Pictet & Cie, Raiffeisen, SchoolFirst Federal Credit Union, Standard Bank, Société Générale, TPBank, Washington State Employee Credit Union and Wildfire Credit Union.

Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (global HQ), with regional offices in Atlanta (Americas HQ), New York, Boise (Idaho), Mexico City, Toronto, London, Cardiff, Dubai, Kraków, Singapore, Sydney, Australia and Tokyo.
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