Consent Management with Consent Cloud

b.telligent GmbH

Consent Management with Consent Cloud

b.telligent GmbH

Universal Consent Management with Consent Cloud

With the use of ConsentCloud, the consents to be obtained in accordance with the GDPR are comprehensively documented. The information is consolidated and available at the push of a button for the obligation to provide evidence and information. All customer consents and revocations are stored in a system optimized for this purpose and serve as the source (single point of truth).

The core functions of our Consent Management solution

The collection of consent takes place at the customer touchpoints

  • Standardized, regularly audited service for central storage of all end-customer consents (universal)
  • Full versioning of all actions enables complete traceability
  • Original consent texts can be managed

Central storage and collection of consents

  • Implementation of the legal DSGVO/GDPR requirements for consent management
  • Central storage of the consents themselves as well as the method of collection
  • Support of different audience levels
  • Audit-proof & information-capable according to DSGVO/GDPR

Consents can be queried and updated via all channels

  • Realtime-capable and highly available architecture with open interfaces and market-standard components
  • Configurable & scalable
  • Multi-tenant
  • Cloud provider agnostic
  • On Premises possible

Billing models:

  • On Premises: License fee dependent on number of Customer IDs.
  • Cloud: License fee depending on the number of Customer IDs

Keeping consents centrally and thus reacting quickly to changes.

Consents and revocations are collected and managed in different places. This makes it unnecessary, confusing and slow. If all consents and revocations are managed centrally in one place, this does not occur. All relevant systems can be supplied from this central hub or can access it in real time. Changes in the law, precedents or strategy can be responded to directly.

On the one hand, this is made possible by the versatile data model. On the other hand, the autonomy of the service pays off. If the service were integrated into a CRM system, for example, it would have a subordinate role and would always be subject to its prioritizations.