Infosys Mortgage Solutions consists of 8 industry solutions which utilizes AI based guided Mortgage automation enabling high value to the origination and servicing lifecycle. These solutions have been developed to cater to different challenge flashpoints across the lifecycle. These have been developed with close collaboration with business experts and most of them have been in active production use for 2 years or more and have delivered excellent ROI. 

1.  Document Package Indexing: Targets the huge volumes of documents of diverse nature received as input during Mortgage origination and servicing which need to be classified and categorized so that it can be amenable for downstream processing. 

2.   Post Closing Audit: Covers the final stage of Origination before the loan moves into Servicing and covers  Conventional, Govt Loans, TRID reviews, Final Docs. ~65+ doc types, 500 business rules​.

3.  Origination Underwriter Due-Diligence: Automation of high effort tasks in the Underwriting and Loan Processing stages covering Borrower documents validation (identify missing docs, locate missing / wrong data), as well as data extraction and rules for verifying Borrower income etc.

4. Correspondent Lending: Automation covering the different stages of high effort tasks during the Due Diligence for onboarding Correspondent loans​.

5. Loan Boarding: Automation of multiple document-based audits during Servicer loan boarding ensuring high time and effort savings.

6. Predictive Customer Servicing: Providing Business Insights to the Mortgage company to enable proactive measures to mitigate scenarios such as defaults and disputes and move towards higher Borrower satisfaction.

7. Servicer Due Diligence: Enabling significant automation for Underwriter Due Diligence in the Servicing space aiming at high effort tasks for the Underwriter.

8. Payment History Analytics: Analytics of Borrower Payments through Data Extraction & Data Transformation as an enabler for downstream processes such as Cash flow, Foreclosure etc.

Digitization of the Mortgage value-chain is now a vital necessity for survival, plus its a potential solution to operational, regulatory, and financial challenges that they face. Plus, it’s a great way to differentiate their products and services from competitors.