https://store-images.s-microsoft.com/image/apps.35600.15a1caa6-8a05-406d-8152-a3eb290933bd.2d554eed-3387-48df-8dc1-bf6ae9516088.aaf79fcb-ccfb-46c1-a587-fd9066de41a2

Zammad on Ubuntu 18.04

Apps4Rent LLC

(10 hodnocení)

Zammad on Ubuntu 18.04

Apps4Rent LLC

(10 hodnocení)

Zammad is an open-source customer support system with features for managing communications .

Zammad is a ticket system that provides tools to build strong customer relationships. Employees and agents can conveniently track tickets and get an overview of their performance. It supports multi-channel communication across phone, email and social media.

The software is customizable and allows the creation of fields specific to businesses, tickets, and organizations. It's a UI is available in several languages for multilingual support. With the full-text search functionality, it is easy to search for tickets and their attachments.

Key features available in Zammad on Ubuntu

  • Auditable ticket history.
  • Escalation management.
  • Customizable UI.
  • Multi-modal communication.
  • Real-time editing and reporting.
  • Multitasking capabilities.
  • Single sign-on.
  • Platform security.

Note: Replace hostname with your own domain name with sudo nano /etc/nginx/sites-enabled/zammad.conf and restart nginx Service

Application URL: http://publicdnsip

Disclaimer: Apps4Rent does not offer commercial licenses of any of the products mentioned above. The products come with open source licenses. 

Default ports: 

  • SSH: 22
  • HTTP: 80
  • HTTPS: 443