https://store-images.s-microsoft.com/image/apps.56089.87e5029b-f6eb-4b71-8ae1-fd834fa2453a.fca7c78b-49b0-4cf7-b922-68693046cfe5.12db92c6-5ea8-4bcb-bf3d-18d360190bb8

Azure Managed SysOps

Node4

Azure Managed SysOps

Node4

Plans and Pricing
This table provides the details about the plans and pricing
PlánPopis
Security Support (Infosec)This plan is designed as an add on integration for our Sentinel SOC service and ensures that threats are not only detected, but also mitigated. This plan will provision scoped access rights for the Security team to assess and mitigate threats across the supported Azure infractructure.
Operating System Management###This is a bolt on service for VM instances covered under Critical Support. * 24x7 Support for Operating System issues * Windows & Linux Experts * OS Monitoring * Backup Management * Patch Management
Open Source Stack Management###The Open Source Management service extends the Critical Support package to the Open Source web stack, providing 24×7 support specialists in web technologies. This service will provide includes management of a range of technologies including web services, load balancing, caching, containers, search and proxies.
Node4 - Support (Windows)The Node4 Windows support team will monitor and manage your supported services as per your support agreement. Before applying this plan, please speak with your Node4 account manager to ensure the service is correctly onboarded.
Node4 - Support (Security Admin)The Node4 Security support team will monitor and manage your supported services as per your support agreement. Before applying this plan, please speak with your Node4 account manager to ensure the service is correctly onboarded.
Node4 - Support (Linux)The Node4 Linux support team will monitor and manage your supported services as per your support agreement. Before applying this plan, please speak with your Node4 account manager to ensure the service is correctly onboarded.
Node4 - Support (Azure)The Node4 Azure support team will monitor and manage your supported services as per your support agreement. Before applying this plan, please speak with your Node4 account manager to ensure the service is correctly onboarded.
Foundation Support* 8x5 Business Hours support for Azure services * Incident Management * Issue escalation to Microsoft * Access to Azure accredited Engineers
Critical Support* 24x7 Business Hours support for Azure services * Incident Management * Issue escalation to Microsoft * Access to Azure accredited Engineers * Service Monitoring * Request Fulfilment * Event Management