If your goal is to automate case escalation (or any other object) from Salesforce to Jira, Quantum Whisper is for you.

Business Scenario & Goal

Eliminate black hole between support and development. No more copy & paste or data re-entry! The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search your company's Jira, link cases to existing issues or "send cases" where a new issue is automatically created. Once development advances or completes work, Salesforce cases are synchronized with key (and configurable) Jira issue information --- complete with update notifications and more!

Integration Highlights

Automatically Create New Issues - Based on case field values, automatically create new Jira issues --- in the right projects! Supports custom and native fields and any issue type.
View Development Status in Salesforce - Once a Jira issue is created, support teams can view issue status and any other field (configurable) --- all within cases. You never have to leave Salesforce to drill down!
Search & Link to Jira from Salesforce - Nobody likes duplicates! Before sending to development and creating a new Jira issue, search for similar issues first. If it's a match, link the case and voila!
Packaged and Purpose Built Integration - We connect support and development. This is all we do. We are a targeted niche integration service. We go deeper than anyone else.
Integrate Any Object - We support all standard and custom objects. Want to escalate cases? No problem. Want to share project details with engineering? No problem.
Enterprise Ready - Supports multiple developer systems at once, hybrid environments, SSO, and advanced security and compliance.

Getting Starting - Best Approach

Watch 2 minute demo (confirm solution fit)
Browse Salesforce/Jira integration overview (learn more)
Sign-up for a live demo (opportunity to take a deeper dive and address Q&A)
Sign-up for a free trial/PoC
Integration bliss!

Salesforce & Jira Integration ConnectorQuantum Whisper

Salesforce & Jira Integration Connector

Quantum Whisper

Salesforce & Jira Integration Connector

Quantum Whisper

Salesforce & Jira Integration Connector
Quantum Whisper