"Insurance industry is embracing digital innovation and technological transformations to changing customer expectations. Most of the insurance operations processes are either manually driven or have anomalies that may lead to inaccuracy in data collation and compilation. On the other hand, companies are dealing with systems that are not inter-related or lack an efficient work- flow management.

It is imperative to state, that efficiency is a primary driver of digital transformations in insurance industry, as paper- laden workflows and manual processes have long weighed the insurance companies and insurance brokers down.

The adoption of a better digital technology and data management systems allow insurers and insurance related intermediaries to reduce costs, increase productivity and streamline the experience for the customers. The insurers have recognised the value of building intelligent workflows that empower them to work more proficiently and allow customers to feel like a part of the insurance process ecosystem.

Keeping in view the above scenarios, there is a need of a comprehensive insurance software solution to integrate and streamline the insurance operations process and leverages in effective data management.

SAIBAOnline is the Enterprise Resource Planning (ERP) software that streamlines and synchronizes separate departments of insurance broking house into one unified software system. It acts as a central repository for all information that is shared by various departments and provides seamless flow of data across the organization.

Salient features of the system are:

The software application can be accessed both internally and via the internet. Some of the prominent features of SAIBAOnline include.

Providing end to end solution from Customer Relationship Management (CRM) to Claims management.

Integrates with online platforms – Quote and Policy management tracking automated workflows.

Robust CRM tool with simple and easy integration, remote access & lead generation along with follow-up tracking

Comprehensive Policy Management for all types of Policies

Strong Renewal Management system

Efficient Brokerage & Claims Management System

Provision of Document/SMS/Email Management System

Has built in Business Intelligence tool providing insights into customer dynamics based on profiling

Bespoke solution that can be customised to include additional capabilities like need based insurance solutions.

Simson Softwares is known for its personal approach, ensuring we deliver the support and flexibility our customers need and the service they expect.

Our products are thoroughly tested and proven solutions for handling high volumes of data and user traffic, they are suitable for entries wide deployment.

We have a long and lasting relationship with our customers and we have presence in India, Hongkong, Malaysia, Oman, Mauritius, Kenya, Botswana, Zambia, Papua New Guinea, UK and the Middle East.

Our system has been adopted and implemented by 20+ insurance companies in the UAE, 2 companies in Oman and 1 company in Qatar.

Globally, over 200+ insurance companies and brokers firms have implemented our system"