Azure Managed Services can help you streamline processes such as maintaining the functionality of the business architecture, resources, and application by having your managed services provider (MSP) always on top of your Azure cloud services–from uploading applications to monitoring the cloud environment.

Azure Managed Services offers various levels of support to meet the specific needs of organizations, ranging from basic to premium. The basic support package provides 24/7 technical support, and the advanced support package includes faster response times, dedicated technical account managers, and proactive monitoring and alerts.

The "Managed Azure Service Basic per Server" plan includes:

• 24 x 7 Monitoring
• 24 x 7 Support
• 1 Hour/Month Support
• Remote management
• Included administration hours per month (1 hour)
• Server uptime monitoring
• vCPU usage monitoring
• RAM usage monitoring
• Disk usage monitoring
• Azure related events such as service or region failures
• Platform level support
• Adding additional resources
• Moving from one service tier to another
• Initiating actions from pre-defined templates
• Using templates from Azure
• Support via Command Line Interface (CLI)
• VM and OS level support
• Hardware configuration changes
• OS level configuration changes
• Review server logs
• Contacting Microsoft support for Azure related issues on behalf of customer

The "Managed Azure Service Advanced per Server" plan includes: