Today, even in a well connected and digitized world, majority of the ERP functions are disconnected and requires manual interventions. This takes time and effort and often multiple parties and points of failure. An “Integrated Collaboration Platform” thus is becoming the need of the hour. Multiple parties can communicate in real time and can also perform business operations while in conversation. This would save time and effort in coordination, validation etc.

Our solution approach addresses the very specific issue for processing sales orders. Bringing multiple parties together on Microsoft TEAMS, use underlying azure integration services and using Infosys’s own powerful conversation platform to provide a seamless integration for the end user with underlying systems. 

Business Challenges: