Enable your IT Service Desk to quickly get to the core of critical identity issues. Identity Troubleshooter is fully adapted to your environments, automatically scanning for account issues.
Time-consuming ticket analysis?
Speed up the initial investigation of the issue from 30 to 5 minutes.
Our solution will assign the tickets to the right technical team.
Not enough data?
Get clear directions on what needs to be done to solve the problem.
1 Discovery - Talk to us about your key problems and let’s map out the lifecycle of a user account in your organization.
2 Setup - We work with you on defining a cloud application architecture that will work in your environment.
3 Delivery - Get a dedicated troubleshooting cloud application built on services like Powershell, Azure Automation Runbooks, Azure Logic App, Azure Log Analytics.
4 Training - Receive full support for your Service Desk / Help Desk teams with learning how to use the tool. Your IT team will also get all the necessary documentation and information for app maintenance.