NTT's Observability Platform and Service goes beyond capabilities to deliver digital experiences in today’s dynamic world. NTT provides a fully managed Observability platform and service that empowers clients to optimize all the on-premises, cloud-based and Internet-centric environments that customers and employees depend on.

NTT's clients rely increasingly on cloud infrastructure and SaaS to deliver agility and flexibility to its workforce. The technical complexity created through interdependencies between multiple software and infrastructure providers requires that for optimum efficiency and dependability of service, significant business value can be derived through the tool, expert and proactive operational management function that NTT's platform and service provides. This includes:

• Visibility beyond traditional network and application performance management: Monitoring of all cloud-based and internet-centric environments that our clients and their customers and employees depend upon.
• A combination of active and passive monitoring techniques giving deep insight into user experience across the applications and services our clients and their customers and employees consume.
• Real-time internet outage detection powered by collective intelligence.
• Visibility of all of the digital layers that make up the delivery of the service in a single view, from synthetic transactions and service availability to application performance and network paths and global Internet routing feeds. Cross-correlation algorithms and interactive visuals makes it easy to isolate problems, take action and resolve issues faster.