Deliver instant answers with 96% accuracy.

Raffle is an AI-powered search and chat assistant made for mid-size and large businesses looking to enhance self-service on their website and relieve customer support. Raffle gives you top accuracy, validity, and security when generating search results to answer your customers’ questions instantly.

Key values of Raffle:

• Self-service: let your customers instantly find answers from up to 500,000 documents in various sources for swift, smooth, and secure knowledge retrieval in multiple languages (including translation on the fly)
  

• Data Accuracy: Give users the ability to self-find instant and relevant answers from specified, official sources with little to no assistance.
  

• Data Insights: Monitor trending company data (e.g. popular company webpages) for actionable insights about content optimization possibilities, such as content gaps where no matching content exists yet for popular search terms.
  

• Data Control: Control the scope of searched data (e.g. limited to just your company’s website or intranet) and comply with leading data security standards such as SOC 2, GDPR, and HIPAA
  

• Sustainability: Operate the AI search and chat with a minimal carbon footprint for a better Earth
  

• Instant integration: Raffle’s plug-ins seamlessly integrate with various platforms like Umbraco, SharePoint, Intercom, Zendesk, WordPress, etc. More information can be found here. You can be up and running in a matter of minutes!

What are our customers saying?

We are enhancing customer experience when customers come through our website, so they are more likely to find the answers they are looking for, but it also enables us to gain insight into what our customers are actually looking for.

- Jesper Schneider, Head of Digital at OiSTER

Click here for more customer stories

More on Raffle …

Raffle AI revolutionizes knowledge management by intelligently passing through vast and complex databases delivering tailored information to users' search queries powered by advanced deep learning algorithms and language models.

Raffle provides engaging and accurate conversational AI chat experiences offering round-the-clock support for both customers and employees. This proactive approach fosters a culture of self-service reducing inquiries and enabling more efficient customer service delivery.

Ready to get started with Raffle?

Click the “Get it Now” button above or start a free trial on your content today. It only takes a few minutes!