Forget outdated authentication methods such as email or SMS and introduce a cloud-based high-grade authentication mechanism before allowing returning users to access your services. After performing a short identity verification check, the user is allowed into the platform, making it a genuinely confidential means of remote communication.

Use the data you already have and double-check the user with biometric authentication without making the process tedious. It ensures your returning users are who they say they are, and protects your clients in case of forgotten or stolen login details, as well as lost devices.