SuiteCRM is a full-featured, free and open source Customer Relationship Management (CRM) platform that was forked from the popular SugarCRM in 2013. It became popular when SugarCRM stopped supporting their open source version, and has a thriving community that has contributed a wide range of new modules and new features. Existing SugarCRM CE users will find a convenient upgrade path to SuiteCRM.
SuiteCRM is an enterprise-grade alternative to proprietary CRM platforms, and it has the features that make it powerful enough for large and sophisticated sales organizations. It tracks data and produces intuitive charts and graphs, and automates sales workflows for quotations, contract renewals, and lead follow-up. Its customer portal functions like a help desk, enabling customers to self-service when issues arise.
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