Clootrack is the world's fastest Customer Experience Analytics platform, helping brands understand WHY their NPS, CSAT, and Star Ratings drop. Using Generative AI and LLM technologies, Clootrack identifies the root causes of customer churn, in real-time. Clootrack requires zero setup-time, or keyword configurations and has the ability to offer granular decision drivers and actionable insights from text & voice feedback of customers. Clootrack is ideal for B2C brands, management consultants, and private equity funds.

Clootrack can analyze customer feedback from first-party & third-party sources and supports 55+ languages. First-party/enterprise data sources can be in text or voice format; including customer care calls, support tickets, open-ended NPS surveys, website/app feedback, chat, etc. Third-party data sources include reviews and feedback from e-commerce sites, forums, blogs, social media, etc. Using its advanced crawling technologies, Clootrack can collect customer conversations at scale from online sources.

Clootrack is GDPR compliant.

1. Discover customer pain points and delight factors faster than ever before

2. Save time (hundreds of human hours) and resources (hundreds of thousands of dollars) spent on analyzing customer feedback; get actionable insights instantly.