https://store-images.s-microsoft.com/image/apps.54441.f789622d-773d-44a0-831c-185455024a39.a83d3b2a-6f83-4a1a-a716-14d67942fdab.730dff20-8b32-4a3b-9184-8a3fe0c0b5a9

Unicorn Copilot Agents – Vertical-Specific, Secure, Enterprise-Ready

CX Unicorn

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Unicorn Copilot Agents – Vertical-Specific, Secure, Enterprise-Ready

CX Unicorn

Enterprise-ready Unicorn Copilot Agents deliver tailored solutions for industry-specific needs

Tech Unicorn’s Azure Copilot AI Agent empowers your organization with secure, purpose-built virtual agents leveraging Microsoft Copilot Studio, Azure OpenAI, Azure Cognitive Services, and Microsoft Graph. This enterprise-grade solution includes out-of-the-box use cases, a guided implementation framework, and strategic adoption programs to accelerate ROI.

Whether you’re a public sector entity, hospital network, financial institution, retailer, university, or logistics provider — our agents are built to understand your workflows, integrate with your systems, and scale responsibly.

Key Use Case Areas by Industry

Government: Citizen inquiry bots, legal document processing, smart intake, virtual court assistant
Healthcare: Patient Q&A copilot, clinical note summarizer, intake agent, HIPAA-compliant triage
BFSI: KYC copilot, fraud alert explainer, portfolio analysis assistant, AML support
Retail: Store operations assistant, customer support agent, inventory check agent
Education: Student admissions bot, learning path advisor, AI teaching assistant
Logistics: Shipment tracking bot, customs paperwork advisor, fleet manager assistant
Energy: Outage responder, maintenance schedule bot, utility billing FAQ agent


What’s Included

Phase 1: Discovery & AI Agent Blueprint

  • AI Use Case Mapping Workshop (Industry-Aligned)
  • Business Process Review & Agent Persona Design
  • Azure Consumption Planning & Security Setup

Phase 2: Configuration & Implementation

  • Agent Configuration on Azure OpenAI + Cognitive Services
  • System Integration (via API, Logic Apps, Microsoft Graph, or Power Platform)
  • Multilingual & Multimodal Capability (Text, Voice, Vision)

Phase 3: Go-Live & Adoption Enablement

  • Executive Strategy Session (ROI, KPIs, Governance)
  • End-User Training + AI Literacy for Leadership
  • Custom Playbooks for Departments or Divisions
  • CoE Toolkit for Scalable Expansion

Solution Architecture

  • AI Core: Azure OpenAI (GPT-4 / GPT-4o), Azure Cognitive Services
  • Data Layer: Azure Cosmos DB, Synapse, Data Lake
  • Integration: Microsoft Graph, Power Platform, Azure API Management
  • Security: Azure AD, RBAC, Azure Monitor, Compliance Templates (HIPAA, GDPR, FedRamp-ready)
  • Deployment: Azure Web App (PaaS) or Azure Kubernetes Service (AKS)
https://store-images.s-microsoft.com/image/apps.29724.f789622d-773d-44a0-831c-185455024a39.a83d3b2a-6f83-4a1a-a716-14d67942fdab.f8cf468b-9298-4a60-b7dd-71ad1b94baea
https://store-images.s-microsoft.com/image/apps.29724.f789622d-773d-44a0-831c-185455024a39.a83d3b2a-6f83-4a1a-a716-14d67942fdab.f8cf468b-9298-4a60-b7dd-71ad1b94baea
https://store-images.s-microsoft.com/image/apps.32245.f789622d-773d-44a0-831c-185455024a39.a83d3b2a-6f83-4a1a-a716-14d67942fdab.39cb47f3-777a-49b8-bc81-794a546cddb0