A modern calling solution for the workplace of the future.

Operator Connect for Microsoft Teams with Optus provides a modern, easy-to-use calling solution with a high quality voice connection that allows your people to collaborate and stay productive, regardless of location. The solution is cloud-based and provided as a service, so you can easily scale as your business expands. Simply leverage or extend your existing Microsoft licences and connect your Microsoft Teams to this service - no need for complex and costly on-premises hardware.

What’s Included?

• Enterprise-ready cloud calling – get up and running quickly with an Australian based carrier grade telephony service. Receive PSTN access from Optus to pair with your Microsoft Phone System, a modern cloud PBX with all the functionality of a traditional telephony system plus call management features such as hold, forward, transfer and voicemail.
• Fully hosted infrastructure – Cloud based service with geo-redundant setup, hosted and managed by Optus. On-premise infrastructure not required.
• Number porting and new number assignment – Port in your number ranges or request and reserve new phone numbers from Optus.
• Service management – Customer service desk and management of service availability and related incidents.

Why use Microsoft Teams for Voice Calling?

• Device Flexibility – Make calls from any location, any time and from your device of choice, including a wide range of mobiles, IP phones, Microsoft Teams Rooms, PCs and Macs

• Security – Work with confidence with carrier-grade voice communications and Microsoft’s deeply integrated Office 365 apps and enhanced security features including encryption, physical and operational security

• Monitoring and reporting - Using Microsoft’s portal, you can monitor and report on your voice systems directly in Office 365

• Identity management – Streamline identity management with phone numbers linked to Azure Active Directory identities

• Intuitive admin portal – Assign numbers and manage users from the centralised Office 365 admin portal

Key Benefits

• Reliability and quality - Direct peering and integration to Microsoft Teams creates a 1:1 network connection for a higher quality, more reliable experience.

• Simplicity and quick deployment – You don’t need to be an expert in voice, Optus will carry out the full deployment for you. Simply connect to voice calling and assign phone numbers to users quickly and easily through the Teams Admin Centre.

• Unified user experience – All your collaboration and communication on one platform.

• Expert guidance and assurance – We provide tech support and service management so that you can focus on driving innovation and value for your business.