Eviden, a global IT solutions provider, offers Citizen 360° Solutions based on D365 CE for city councils. These solutions unify citizen-isolated databases, leverage Copilot, and enhance customer service. Citizen 360° Solution is based on Microsoft Dynamic 365 CE for city councils. It unifies citizen isolated databases, leverages Copilot, and enhances customer service in a single point of contact view.

Our Offer Benefits

Eviden’s Citizen 360°solution, built on Microsoft Dynamics 365 Customer Engagement (CE), the Power Platform, and Copilot, enhances customer service for city councils and government agencies.
It unifies data, leverages AI, and ensures compliance and omnichannel consistency.
Key features include a 360-degree citizen view, real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measures.
Our differentiation lies in extensive experience implementing Microsoft Dynamics 365 CE for customer service in the public sector, intelligent data handling, and seamless integration with Microsoft products.

Citizen 360 degree Solution by EvidenEviden International France - SAS

Citizen 360 degree Solution by Eviden

Eviden International France - SAS

Citizen 360 degree Solution by Eviden

Eviden International France - SAS

Citizen 360 degree Solution by Eviden
Eviden International France - SAS