1) Retained customer loyalty, 2) Increased sales potential, 3) Maximized business efficiency, 4) Better customer service, 5) Enhanced data analytics, 6) Ensured data integrity, and 7) Improved information security and confidentiality.

Product Highlights

• Prevent counterfeits and boost brand trust. Every genuine product has a unique QR code, which is invalidated once scanned. With a QR Code sticker affixed on the product, your customers no longer need to fill out serial numbers and other cumbersome data on the traditional warranty card.
• Encourage customers to provide contact info. The QR code sticker allows customers to join online raffles and leave contact info, integrated with Vital CRM® for future targeted marketing campaigns. With Vital TTC®’s prize draw, you can incentivize your customers to respond to questionnaires through Vital Survey®, BizForm®, and SurveyCake to improve response rates.
• Incentivize customers for more purchases. With a loyalty point program, your customers can redeem prizes with accumulated points and elevate membership class. By introducing their friends or purchasing more of your products, your customers can spend their points on vacation, anniversaries, birthdays, e-ticket services, and other perks. With Vital TTC®, your business can design a loyalty program for a variety of products easily.
• Execute product registration and the warranty program efficiently. Once your customer scans the QR code on the product and uploads the proof of purchase, the registration is complete, and the warranty becomes effective immediately. If the product needs service, your onsite technician scans the QR code affixed to retrieve the warranty, owner, serial number, and other essential information.
• Improve the quality of customer service. Whenever a customer request maintenance, your customer service personnel can rapidly access owner info and all records from Vital TTC® includes past maintenance records and dispatch technicians rapidly as every product has a unique QR code. Your Customer Service no longer needs to ask for detailed information about the product, such as model # and serial #, wasting precious time. When the service is complete, your technician can scan the QR code to report the status from his TTC® mobile app right away.