https://store-images.s-microsoft.com/image/apps.1208.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.e593ecae-7788-4ea5-975b-0caafc81c161

Call Back Manager

Global Wavenet Pte Ltd

Call Back Manager

Global Wavenet Pte Ltd

Spark voicemail & missed call allerts solutions

Wavenet Spark voice platform offers Voice Mail Service (VMS) and Miss Call Alert (MCA), including the traditional capabilities of Interactive Voice Response (IVR) service, such as recording audio messages.


Missed Call Alert is introduced as a notification solution, assisting Operators to maximize network usage by offering a solution to notify users of a missed call during network occupancy and to deliberately help initiate a call


MCA Features

  • Alerts to B Party (User busy)
  • Advertising​
  • Consolidated messages (User busy/No answer)
  • Multiple provisioning interfaces​
  • Subscriber barring
  • CLI restriction
  • Promotional banners
  • One touch Call-back
  • Package Creation


Voicemail service enables A party (Call initiator) to deliver messages to B party (VMS subscribers) when the B party is not available to connect the call. ​B party can maintain the voicemail inboxes and listen to the recorded voicemails at any time of their convenience.


VMS Features

  • Automated Language Selection​ (Default English)
  • Leaving a Voicemail​
  • Retrieving a Voicemail​
  • Service Subscription​
  • Setting Greeting Messages​
  • Notifications​
  • Service Control and Access​
  • Mailbox Controls​
https://store-images.s-microsoft.com/image/apps.41394.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.53f95ba3-e8c8-481c-9e44-3200d73d4f16
https://store-images.s-microsoft.com/image/apps.41394.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.53f95ba3-e8c8-481c-9e44-3200d73d4f16
https://store-images.s-microsoft.com/image/apps.26676.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.ef80d75f-cc9d-4eee-b6ea-3a8de6e50cbd
https://store-images.s-microsoft.com/image/apps.35957.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.b8497b4a-a775-46fe-b1a8-0e291bfb8aaa
https://store-images.s-microsoft.com/image/apps.65069.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.945653e9-ed42-433f-8ce8-88649afaaa74
https://store-images.s-microsoft.com/image/apps.63415.651d3853-c77c-46b0-a6e2-3ccf188e199c.6e837d9a-758d-47a2-9f06-011d17038453.737b165d-f207-479d-9c20-d6b9a45f859f