Hello Lamp Post’s innovative software provides AI powered digital assistants, allowing people to chat to places.

Today’s demand for user-led services and easier access to information poses challenges for organisations - it’s impossible to staff all locations, 24/7, and to engage diverse audiences efficiently.

Whether it's an office building, a hospital, a theme park, a downtown or a waste bin at home, it's not only difficult to communicate with people in-location and 'in the moment', it's also difficult to listen to them. Traditional methods like information desks, in-person events or costly research fall short.

Accessible via mobile browser or SMS, the Hello Lamp Post chat platform transforms public spaces into an interactive two-way communication channel. It's a cost-efficient engagement tool that provides real-time answers to FAQs, collects feedback and delivers easier access to location-specific information. Engagement becomes quick, easy and effective, bridging the gap between organisations and the people they serve

Benefits:

Save staff time on responding to repetitive queries
Reduced operational costs on engagement
Increase reach with less effort - more people engaged / supported
More diverse audience feedback
24/7 automated communication
Reduced carbon footprint
Increase audience insights - more data-led decision making

Example uses cases:

Place based digital assistant - airports, office buildings, downtowns, hospital waiting rooms, shopping malls, and much more.
Waste management and recycling assistant
Infrastructure and capital works community engagement
Digital visitor assistant & virtual tour guides
Smart Surveys
Reporting and alerts – Maintenance, security etc
Self-assessment quizzes

https://www.wetransact.io/

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Hello Lamp Post

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