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Kore.ai XO Platform
Kore.ai, Inc.

Kore.ai XO Platform

Kore.ai, Inc.

Overview Plans Ratings + reviews

No-Code, GPT-Powered Conversational AI Platform for Self-Service & Agent Assistance Automations

Enterprise-grade GPT-powered conversational AI platform that automates customer, employee, and agent interactions across 35+ voice and digital channels in 100+ language. Ranked as the #1 conversational AI platform provider by Gartner (2022 & 2023), Kore.ai enables self-service & agent assistance automations for Fortune 2000 companies.

Highlights:

No-code/low-code bot development platform with pre-built connectors to applications such as Salesforce, ServiceNow, and SAP Ariba.
Enable human like conversation and search experiences with commercial and open-source LLM's including but not limited to OpenAI and MPNet.
Answer queries 24X7X365 days by delivering self service automation for your customers/employees in 100+ languages using Natural Language Understanding from the Gartner Magic Quadrant Leader in Conversational AI.
Automate omnichannel routing and seamless agent transfer to optimize CX & EX.
Empower your agents by offering them an intelligent assistant to collate customer information, track conversation history, and measure customer sentiment; also provides suggestions and automation for the next best action, call summary, and more.
Pre-built vertical and horizontal domain solutions available including but not limited to BankAssist, HealthAssist, RetailAssist, TravelAssist, IT Assist, HR Assist, & ProcureAssist.

About Us:

Kore.ai is a global leader in enterprise conversational AI platforms and solutions helping enterprises automate voice and digital interactions that deliver extraordinary experiences for their customers, contact center agents and employees worldwide. More than 200 global 2000 companies trust Kore.ai’s experience optimization (XO) platform and industry solutions to automate conversations and deliver extraordinary outcomes for over 100 million users worldwide. Kore.ai is recognized as an enterprise conversational AI platform market leader by top analysts. The company is headquartered in Orlando, Florida with offices in India, the UK, Japan, South Korea, Europe, and the Middle East. Visit our website (https://kore.ai) to learn more.

Learn more

Kore.ai_Virtual_Assistant_Platform_Architecture Solution Brief: Kore.ai XO Platform Generative Language Models Solution Brief: Kore.ai XO Platform Kore.ai Website Kore.ai XO Platform

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