Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE is platform agnostic and supports all UC vendors including MS Skype for Business, VoIP PBX, traditional PBX and more. With over 20,000 installations, PhonEX ONE fits companies from all industries like Financing, Education, Consumer Goods, Healthcare, government, high-tech, travel and transportation and more. The solution includes advanced reporting capabilities, comprehensive filtering, graphical representation of data, fully automated report generation and e-mail delivery to the relevant personnel.