E-commerce is booming. But increasing consumer demand doesn’t always translate into more profit, especially when shipping companies are faced with increasing last-mile delivery costs and limited capacity. ORTEC for Home Delivery is a cloud-native solution that leverages the world’s most intelligent optimizers to help you:

• Lower fulfillment costs
• Improve delivery capacity
• Provide a sound last-mile customer experience

Balance costs and operational efficiency in last-mile delivery

Your delivery capacity is limited, yet customer expectations are almost limitless. Today, speed and convenience are key. Customers want convenient time slots for home deliveries, and they expect to be informed about the delivery time. How can you deal with record-breaking demand in a fast and affordable way, while catering to these customer needs? How can you increase "first time right deliveries" while keeping costs under control? ORTEC for Home Delivery helps you find the right balance and successfully scale your e-commerce sales.

Last-mile delivery management software that provides end-to-end visibility and control

ORTEC for Home Delivery combines time slot booking with route planning and execution functionalities. Every time a customer books a time slot, it is added to the schedule to reserve capacity. Our optimizer continuously optimizes the schedule to increase capacity for new time slots and decrease transportation costs.

How you benefit: Exceptional customer service and lower fulfillment costs

ORTEC for Home Delivery helps you relieve operational pressures in the last mile, while providing what customers crave: convenience, clarity, and certainty. It’s the perfect companion for any retailer with an e-commerce business.

• Offer the best delivery option
  Improve the last-mile customer experience by providing timely and sustainable (less-carbon intensive) delivery options.
• Offer 20-30% more time slots and significantly increase the NPS*
  Increase the availability of time slots offered to the customer, resulting in: 1 More booked orders; 2 Increased customer loyalty; 3 Engagement compared to traditional time slot booking methods. *NPS: Net Promoter Score = % Promoters – % Detractors
• Execute 10-15% more deliveries with the same fleet
  A continuously optimized schedule enables you to offer more time slots in a way that increases convenience for customers and your team.
• Organized and efficient last mile delivery system with improvements of at least 5%
  Your customer books a feasible time slot. Our delivery management software delivers an optimal route plan.