PROGEL Managed Services Advanced Support for Microsoft Azure provides a Technical Support Service (SST) accompanied by the best reaction times. The service is backed by the ISS (Infrastructure Support Service) contract. PROGEL ISS is a support service for the Customer's ICT services that covers all the solutions offered by PROGEL across many vendors. It offers timely support in the event of service disruptions (incident). Aimed at any business that wants to get the benefit of Azure without the hassle of going through standard support channels. The support service covers all Azure deployments and includes in-guest and in-app support giving a complete support service. It can be complemented with managed Microsoft Premiere Support access and H24 oncall service. The service also includes fully automated deployment, configuration and optimizations services from Progel Azure design team.