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Red Canary Active Remediation

Red Canary

Red Canary Active Remediation

Red Canary

We remediate threats on your endpoints, 24x7

When an attack unfolds every second is critical. Red Canary Active Remediation, an add-on to Red Canary MDR for Microsoft, speeds up your mean-time-to-respond: our experts provide hands-on-keyboard remediation of threats on your endpoints, 24x7. Our threat response and remediation experts serve as an extension of a your team. We’re always on-call to remotely respond to and remediate threats on endpoints as they arise.

Why Active Remediation?
    • Respond fast, 24x7
      As soon as we detect a threat on one of your endpoints, our security experts start responding and remediating on your behalf. We give you full transparency into all actions we take so that you can audit everything we do. And we work with you post-incident to help you make sure similar incidents don’t happen again in the future.
    • Add expertise to your team
      Our experts have thousands of hours of threat response and remediation experience across customers of all sizes and verticals. With Active Remediation, these experts become empowered to act on your behalf to neutralize threats immediately and get you back to business as usual. Let our team become your team.
    • Unburden your staff
      You focus on more forward-looking, strategic activities; we'll handle endpoint threats from detection to remediation. Your team will thank you for letting us take care of universal threats so they can focus on business-specific risks, and offloading this work to Red Canary will translate to more time and budget that you can reallocate from hiring to other efforts.

How it works
  1. When Red Canary confirms a threat on your endpoints, we immediately run automated responses that are customized for your environment.
  2. Our detection engineers—the experts who confirmed the threat—escalate the detection to our Incident Handling Team, who begin hands-on remediation of the endpoint threats.
  3. We log all actions that we take on your endpoints so that when we’re done remediating, you can have full visibility into what we did and why we did it.
  4. We let you know when we’ve completed remediation, and our Incident Handling Team is available to walk you through the threat and remediation timeline in as much detail as you’d like.
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