Connect all Azure resources & tools to your ITSM
VIAcode’s ITSM Connector provides a simple, streamlined integration between common ITSM (ticketing) systems and Microsoft’s Azure resources and tools ensuring improved visibility and productivity relating to Azure cloud operations and management.
Supported integrations include:
- Azure Monitor
Your Azure Monitor alerts (Metric, Log Analytics, Activity Log etc.) will be automatically created in your ticketing system with detailed information for incident triage.
- Azure Cost Management
Budget based Cost Alerts will appear in your ITSM system as they are generated in Azure.
- Azure Advisor
Cost, Performance, Reliability and Operation Excellence recommendations will appear as a ticket in your ITSM system to work on them as an incident.
- Azure Security Center
Two-way integration with security threats (alert) and recommendations.
- Azure Sentinel (Coming Soon)
Integrate cloud native SIEM with your ticketing system.
VIAcode’s ITSM Connector for Azure can integrate all/any Azure Signals with following ITSM software:
- ServiceDesk Plus MSP
- VIAcode Incident Management System for Azure
- ServiceNow (Coming Soon)
- Zendesk (Coming Soon)
- Remedy (Coming Soon)
Click to contact VIAcode for more information or inquire about integration with your ITSM