VIAcode ITSM connector for Azure


(1 ratings)

VIAcode ITSM connector for Azure


(1 ratings)

Connect all Azure resources & tools to your ITSM

VIAcode’s ITSM Connector provides a simple, streamlined integration between common ITSM (ticketing) systems and Microsoft’s Azure resources and tools ensuring improved visibility and productivity relating to Azure cloud operations and management.  

Supported integrations include:

  • Azure Monitor

Your Azure Monitor alerts (Metric, Log Analytics, Activity Log etc.) will be automatically created in your ticketing system with detailed information for incident triage.

  • Azure Cost Management

Budget based Cost Alerts will appear in your ITSM system as they are generated in Azure.

  • Azure Advisor

Cost, Performance, Reliability and Operation Excellence recommendations will appear as a ticket in your ITSM system to work on them as an incident.

  • Azure Security Center

Two-way integration with security threats (alert) and recommendations.

  • Azure Sentinel (Coming Soon)

Integrate cloud native SIEM with your ticketing system.

VIAcode’s ITSM Connector for Azure can integrate all/any Azure Signals with following ITSM software:

  • ServiceDesk Plus MSP
  • VIAcode Incident Management System for Azure
  • ServiceNow (Coming Soon)
  • Zendesk (Coming Soon)
  • Remedy (Coming Soon)
Now, your ITSM system is the single place to work with any type of signals from Azure.

Click here to contact VIAcode for more information or inquire about integration with your ITSM