VIAcode’s ITSM Connector provides a simple, streamlined integration between common ITSM (ticketing) systems and Microsoft’s Azure resources and tools ensuring improved visibility and productivity relating to Azure cloud operations and management.
Supported integrations include:
Your Azure Monitor alerts (Metric, Log Analytics, Activity Log etc.) will be automatically created in your ticketing system with detailed information for incident triage.
Budget based Cost Alerts will appear in your ITSM system as they are generated in Azure.
Cost, Performance, Reliability and Operation Excellence recommendations will appear as a ticket in you ITSM system to work on them as an incident.
Two-way integration with security threats (alert) and recommendations.
Integrate cloud native SIEM with your ticketing system.
VIAcode’s ITSM Connector for Azure can integrate all/any Azure Signals with following ITSM software:
Click to contact VIAcode for more information or inquire about integration with your ITSM