The Wipro Enterprise Generative AI can understand and respond to natural human like language queries, using state of art Azure OpenAI Large Language Models. Unlike traditional chatbots, which are rule-based and require a pre-define set of questions and answers, this chatbot can generate responses on the fly, based on the context of the conversation. System is able to understand the nuances of human language and generate responses that are more human-like in nature. This makes the conversation more engaging and natural, which can lead to a better user experience. Our proprietary Query deflection engine and prompt engineering can orchestrate response generation from various Azure OpenAI models and legacy chatbots.

Additionally, this chatbot includes smart content moderation module for query and response which is customizable for Enterprise Data. System extensively uses various secured Azure components such as Azure OpenAI, Azure Kubernetes Services, Azure Functions, Azure Cosmos DB, Azure Cognitive Services to ensure privacy, security and scalability.

Key Features:

• Natural Language Understanding: Understand and process human language, allowing users to ask questions in a conversational manner
  
• Azure OpenAI Integration: Embedding generation & Chat completion using AOAI embedding models
  
• Advanced Semantic Search: Enables semantic search through Large Volumes of structured and unstructured data, including databases, documents etc. Also, supports auto data indexing using Azure and Custom AI/ML based data processing for efficient embedding
  
• Intelligent Deflection Logic: Proprietary AI/ML based query deflection logic for routing queries to legacy Chatbots and different AOAI Models
  
• Content Moderation: Smart content filtering and moderation engine for Query & Response trainable on Enterprise specific data
• Integration: Can be integrated with various data sources within an organization, including CRM, ERP, and other proprietary systems, to access and analyze data.
  
• Role-based access control: The system can be set up with role-based access control, ensuring that users can only access and query data that they are authorized to view
  
  

Why Wipro as a AI Partner?

Next Steps: To know more about our solution offering, feel free to connect with us.