https://store-images.s-microsoft.com/image/apps.20040.301fb394-4a70-4dcf-959a-584353fa5e06.5149c1fa-35e2-4c2a-a3a7-2cba1959ee6c.d60da5d2-679a-4a35-92ca-6b2a36ca2ea9
Wipro Unified Assessment and Monitoring Tool
Wipro Ltd
Wipro Unified Assessment and Monitoring Tool
Wipro Ltd
Wipro Unified Assessment and Monitoring Tool
Wipro Ltd
An Intelligent data-driven monitoring and assessment tool for Microsoft 365 business application.
Business Problem:
Given the rapidly evolving digital landscape, prioritizing
the effective management of Microsoft on-prem and cloud applications has become
critical to ensure business continuity, robust security posture, maximized
productivity, and optimized costs. However, enterprises are facing significant
challenges in mitigating service performance impacts due to growing complexities
with dispersed estate, multi-vendor ecosystem and continuous upgrades.
Key challenges faced by enterprises:
- Complexities in managing multi-vendor
estate, data exchange and interoperability
- Higher third-party tool procuring cost and
OEM extended support cost
- Limited visibility into the vendor operations and application performance
- Reactive monitoring and remediation of issues
- Time consuming resolutions with
Administrator intervention required
- Ensuring service availability, planning for service outages,
maintaining compliance and up to date security
patches & updates
Our Solution:
Wipro has created intelligent data-driven monitoring and assessment Tools for Active Directory, Exchange On-Prem, Microsoft Exchange Online and other Microsoft 365 business applications that help in providing specific actionable guidance grouped in Focus Areas to mitigate risks to the enterprises.
Key Features of the Solution:
- Comprehensive Real-Time Monitoring to
monitor focus areas - security & compliance, operations, availability &
business continuity, change & configuration management, performance &
scalability, all from a single location, simplifying the monitoring process
- Historical Analysis to identify trends and
patterns that can help with capacity planning and ticket resolution
- Automated Data collection, Analysis &
Insights and Remediation plan for proactive measures around non-compliant
parameters, service outages and performance
- One-Touch Reporting based on predefined
solutions and custom generation as per keywords & search options
- Elevated security posture with predictive
protection from attack and diagnose the future risks and concerns related to
Technology (Design, Architecture, Best Practice, Capacity, and Performance)
Wipro’s Value Proposition:
- Integrated, unified and simplified in-house tools catering to the challenges of managing multiple vendors
- Demonstrated
expertise in effective implementation of the tools within the customer’s
environment across
verticals and geographies
- Phased
engagement during the assessment process from data collection, review sessions
and improvement suggestion & closure
- Custom
Tool with pre-defined scripts, seamless interoperability, reporting filters and
parameter definition
Solution Benefits:
- Improvement in service downtime by proactive troubleshooting of upcoming issues and optimizing the services to ensure quality performance
- Consistent
and timely monitoring, improving the overall reliability of the process
- Protection
of sensitive information and safeguard compliance with regulatory requirements
- Automated
identification of potential service outages and gauge budding disruptions to
business operations
- Reduction
in manual intervention and service desk calls
- Cost
Savings in procurement of third-party tools and OEM extended support
- Ease of
understanding and implementation with customized scope of automation and
capability of multiple execution
- Enhanced
employee experience and productivity
To know more about this solution offering, please connect with us.
https://store-images.s-microsoft.com/image/apps.41278.301fb394-4a70-4dcf-959a-584353fa5e06.5149c1fa-35e2-4c2a-a3a7-2cba1959ee6c.75048d33-5f3e-4afb-85ef-6f9425b19e9e
https://store-images.s-microsoft.com/image/apps.41278.301fb394-4a70-4dcf-959a-584353fa5e06.5149c1fa-35e2-4c2a-a3a7-2cba1959ee6c.75048d33-5f3e-4afb-85ef-6f9425b19e9e