Zammad is a ticket system that provides tools to build strong customer relationships. Employees and agents can conveniently track tickets and get an overview of their performance. It supports multi-channel communication across phone, email and social media.

The software is customizable and allows the creation of fields specific to businesses, tickets, and organizations. It's a UI is available in several languages for multilingual support. With the full-text search functionality, it is easy to search for tickets and their attachments.

Key features available in Zammad on Ubuntu

• Auditable ticket history.
• Escalation management.
• Customizable UI.
• Multi-modal communication.
• Real-time editing and reporting.
• Multitasking capabilities.
• Single sign-on.
• Platform security.

Note: Replace hostname with your own domain name with sudo nano /etc/nginx/sites-enabled/zammad.conf and restart nginx Service

Application URL: http://publicdnsip

Disclaimer: Apps4Rent does not offer commercial licenses of any of the products mentioned above. The products come with open source licenses. 

Default ports: 

• SSH: 22
• HTTP: 80
• HTTPS: 443