In today’s fiercely competitive retail landscape, Connected Retail represents a necessary evolution for retailers aiming to stay competitive. Connected Retail is the seamless flow of data and insights that bridges silos across retail operations, allowing retailers to move from the slow and tedious reactive analysis to responding to market demands in near real-time and anticipating what’s coming next. SymphonyAI has made the concept of Connected Retail a reality with market-leading generative and predictive AI, technology infrastructure, and the ability to embed customer data throughout operational solutions and AI models. This empowers retailers to uncover previously unknowable insights and gain a holistic view of the end-to-end retail landscape, helping them stay stocked, predict trends, and tailor shopping experiences. The result? Unparalleled forecast accuracy, streamlined store operations, targeted offerings, and happy, loyal customers.

SymphonyAI’s Supply Chain Intelligence provides visibility, predictive and prescriptive analytics, workflow, and execution that powers joint business value creation for retailers and their CPG partners.

4pts improved on-shelf availability

2% increased revenue

10% reduced inventory and waste

Retailers and their suppliers can jointly identify problems in near-real-time and collaboratively address them with both immediate actions and root-cause remediation.

Designed with predictive, prescriptive, and generative AI, our platform optimizes the most pressing business cases like OTIF, OSA, CPFR, waste/shrink, new item introductions, and many more.

Retailers have the opportunity to drive direct value from their data, as well as, reap the benefits of joint business value creation through collaborative work with their trading partners.