aiphoria focus
Aiphoria Ltd
aiphoria focus
Aiphoria Ltd
aiphoria focus
Aiphoria Ltd
Capture, understand and act on every customer interaction
We capture transcribe and apply AI to all your customers communication interactions.
We capture every call directly from source. aiphoria supports SIP,SIPREC Microsoft Teams and other platform sources. Whether that be through deep network integration or via a simple API, we capture your voice data securely.
Once captured our AI surfaces what is important from every conversation - sentiment shifts, risk signals, key monents and much more. Then our workflow engine takes over, buiding playlists of calls that need reviewing - accorinding to the AI. We then notify teams via communication media or choice and push results into your CRM.
We deliver a rich library of Agentic AI's out of the box and enable our partners and customers to easily create their own unique AI's.
We have optimised our platform to transcribe calls at high speed and low cost. This means we can run Transcription and AI across EVERY call.
We are hosted on Azure and our AI models are powered by NVIDIA GPU's - giving us world class security and global scalability.
We have built AI that is transparent, fair and accountable and we have invested in the certifications to support this. We are one of the first companies to achieve ISO 42001 which validates our Ethical approach to AI. We have also invested in; ISO 27001, ISO 22301, BS 10008, CSA STAR, Cyber Essentials, PCI DSS 4.0. We are also HIPPA compliant and will soon be adding SOC 2.0
Commerically our model is per user per month (with a generous fair use policy) - this mitigating against bill shock.
https://www.wetransact.io/