DrDoctor is a patient engagement platform delivering the future of healthcare by moving clinically relevant patient interactions online. This improves care journeys by increasing safety and capacity, while cutting down cost.

DrDoctor is a multi-award-winning patient engagement platform that saves patients and hospitals time, effort and money by helping patients digitally engage with their healthcare provider. Our platform makes an instant impact by shifting clinically relevant patient interactions online. Our vision is a digital-first healthcare system that can meet the challenge of rising demand without sacrificing care quality. We are already working with more than 45 NHS Trusts and 17 million patients across the UK managing over 71 million appointments. Crucially ensuring patients get the care they need when they need it.

Using the DrDoctor Patient Platform, Patients can view and interact with their hospitals and book new appointments, reschedule or cancel an appointment instantaneously online or via SMS. Patients will be presented with available slots in real-time and can choose the time & date that suits them best. If circumstances change, the patient can reschedule or cancel their appointment immediately with little effort. This increases patient engagement by helping to manage their day whilst also reducing manual and time-consuming processes for staff in the hospital.

DrDoctor Scheduling transforms your appointment management process through a digital self-service solution, increasing appointment accessibility. DrDoctor offers scheduling solutions for each individual hospital requirement:

Basic Rescheduling: Allow patients to request a change to their appointment online or via SMS. Avoid a wasted DNA appointment and process requests in batches to save more admin time.

Slot Rescheduling: Allow eligible patients who need to change their appointment to choose an alternative slot online, making appointments more accessible.
See Me Sooner: Progressively offer patients newly available slots via automated notifications ensuring last minute cancellations get filled.
Patient Led Booking: Automatically fill late cancellation slots and configure waiting lists.
Patient Appointment Request Service: See the patients who need it most with an end-to-end digital PIFU service.

Our NHS customers say:
"It has really helped us reach out to patients in a way that they are most familiar with today. It has helped our communication, enabled better clinic utilisation, helped bring our waiting list down and helped reduce our DNAs."

DrDoctor SchedulingICNH Ltd (trading as DrDoctor)

DrDoctor Scheduling

ICNH Ltd (trading as DrDoctor)

DrDoctor Scheduling

ICNH Ltd (trading as DrDoctor)

DrDoctor Scheduling
ICNH Ltd (trading as DrDoctor)