Do you want to enable customer decisioning with Intelligence & Emotions at Speed and Scale? Is your organization struggling to generate personalized recommendations due to:

-Lack of interconnectedness - customer data is collected and stored in silos
-Lack of understanding - customer purchase decisions are irrational, a function of their persona, context, and environment which are rarely identified and captured in the modeling
-Lack of agility – frameworks, and models are often rule-based and static
-Lack of orchestration - customer outreach happens in a silo-ed manner, leading to fatigue and lower campaign response

Enabled for Cloud for Retail, leveraging the Real-time Personalization customer scenarios, Customer Genomics is an AI-powered automated customer personalization platform that elevates the shopping experience by powering the Next Best Experience at every stage in the customer journey in real-time.

-Customer Genomics develops a comprehensive and dynamic single view of a customer from various data sources across time periods.
-It also adds the emotional and behavioral aspects of a customer alongside data signals in a single view by using toolkits such as Ethnolab.
-After building the single customer view, it builds dynamic deep-learning ensembles that adjust to market behavior and actions in an automated self-
learning manner providing a holistic next-best action/messaging mechanism for end users.
- Customer Genomics is also capable of providing these next best actions in real-time for enabling effective digital interventions during a live user
session. It does this by building advanced AI models and using stream processing to generate recommendations within 15 seconds of any customer
activity.

Customer GenomicsFractal Analytics Inc.

Customer Genomics

Fractal Analytics Inc.

Customer Genomics

Fractal Analytics Inc.

Customer Genomics
Fractal Analytics Inc.