https://store-images.s-microsoft.com/image/apps.38437.18d08583-68fb-4cf9-ba51-b98b9edbdbfa.5e86c965-f717-446c-bddf-7a888b3d8ada.4c516bc3-3d0a-4426-99e2-8c2a8383d1c0
Implementation Project
ITERBI JSC
Implementation Project
ITERBI JSC
Implementation Project
ITERBI JSC
Marketing, Sales, and Service digital model implementation. Transformation and Change management
Customer-centricity and personalization, omnichannel and seamless
customer experience
At every customer lifecycle stage, from the first contact to product purchase
and word-of-mouth advertising, every person communicates and interacts
with Your company in various ways.
And 90% of the customer experience is
generated by Marketing, Sales, and Service.
Successful companies make this process seamless, personalized, and
comfortable for the client yet profitable for themselves. They process high
volumes of data, maintain a customer-centric organizational structure,
implement cross-cutting automation, use predictive and prescriptive
analytics, and base their decisions and actions on data.
To be successful in the long run via Digital transformation, it’s not enough to
alter the business processes and tweak company structure. One has to
rethink work ethics and the team’s mindset. Only then You achieve
sustainable competitive advantage and real profitability.
That’s why often You need external forces: hired professionals for change
management and risk minimization.
Marketing, Sales, and Service digital model implementation is one of the
fundamental stages of Digital transformation. And Change management
ensures that You hit targets in time.
This application is available in [English, Russian]
Más información
Implementation Projecthttps://store-images.s-microsoft.com/image/apps.61359.18d08583-68fb-4cf9-ba51-b98b9edbdbfa.5e86c965-f717-446c-bddf-7a888b3d8ada.c6472879-cce5-4efc-9d15-610cfa9f8886
https://store-images.s-microsoft.com/image/apps.61359.18d08583-68fb-4cf9-ba51-b98b9edbdbfa.5e86c965-f717-446c-bddf-7a888b3d8ada.c6472879-cce5-4efc-9d15-610cfa9f8886
https://store-images.s-microsoft.com/image/apps.28009.18d08583-68fb-4cf9-ba51-b98b9edbdbfa.5e86c965-f717-446c-bddf-7a888b3d8ada.76553dbe-80b7-43e1-a5d3-295925f7fe7c
https://store-images.s-microsoft.com/image/apps.15688.18d08583-68fb-4cf9-ba51-b98b9edbdbfa.5e86c965-f717-446c-bddf-7a888b3d8ada.d301ae1e-7430-49cc-a44b-5ece164c07ff