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ice Contact Center
ComputerTalk Technology
ice Contact Center
ComputerTalk Technology
ice Contact Center
ComputerTalk Technology
ice is a multimedia contact center for the Microsoft 365 platform, including Teams, Dynamics, and Azure Cognitive Services. It provides full ACD, IVR, reporting, monitoring, and recording.
Use Microsoft Entra ID to manage user access and enable single sign-on with ice Contact Center. Requires an existing ice Contact Center subscription.
* Enterprise Single Sign-On - Microsoft Entra ID supports rich enterprise-class single sign-on with ice Contact Center out of the box. Users sign in using their organizational accounts hosted in Active Directory.
* Easy Configuration - Microsoft Entra ID provides a simple step-by-step user interface for connecting ice Contact Center to Microsoft Entra ID.