Monitoring business and service compliance is crucial for day-to-day operations.

As regulatory compliance obligations multiply and become more complex, achieving a clear picture of your performance around good governance and compliance becomes more critical than ever. Large, complex organisations are responding by implementing increasingly stringent compliance monitoring processes.

Monitoring provides an objective perspective on how operations function and identifies any areas of non-compliance, whether with internal policies or external regulations—accidental or intentional.

KEY BENEFITS

Industries around Australia benefit from our single source of truth behind their digital ecosystems.

Focus your attention on critical issues by automatically tagging thresholds based on importance and determining the root cause of problems.

▶ Anticipate service degradation and SLA violations, preventing them from impacting customers. Forecast thresholds, KPIs, and network element behaviour.

▶ Automate preventive actions using service standards or manually configure the orchestration engine to build custom behaviour.

▶ Use machine-learning algorithms to quickly pinpoint problems with digital experiences and use metrics insights to expedite the resolution of these issues.

▶ Automate real-time processes using source event metrics to allow decisive action to identify faults allowing swift repair (MTTR) and improved performance.

Measuring performance and improving digital systems is imperative.

To cope with network complexity and data volumes, organisations and service providers need to be able to optimise and automate service assurance processes and proactively monitor for potential future degradation.

Ikara unifies vendor environments, delivering a single view of your total IT ecosystem performance in real time by bringing together and translating hundreds of complex data measurements into an easy and understandable dashboard specific to your responsibility.

By acting upon these insights with complete transparency, you can assist service providers in achieving higher operational efficiency, resulting in better services provided to your organisation.