Our MasterCare+ Referral Management platform offers a comprehensive web-based solution for efficiently handling inbound and outbound clinical correspondence. It streamlines the referral process into a single, easy workflow, reducing the likelihood of lost referrals and improving staff response times. With a centralised point of entry for all your inbound communications, your staff can easily monitor and triage the status of both new and existing referrals.

When receiving referrals, clinical notes, forms, orders, results, progress notes and faxes electronically, your organisation can streamline workflows, increase productivity and reduce overhead costs. Our MasterCare+ Referral Management platform enables you to attach documents directly to patient records, eliminating transcription errors and the need to re-key data into the platform. Additionally, all referral information remains secure during both receipt and sending processes. Your staff can search and access care provider details, sending encrypted information using our secure messaging delivery service, ensuring confidentiality, regulatory compliance, and protection of patient data.

Key Functionalities

Access inbound referrals by team
Let your staff access different referrals by signing into team based inboxes. Restricting visibility and improving security of patient information.
Customise your dashboards
Track the flow of your inbound referrals with your customised dashboard and use the KPI dashboard to effectively monitor referral status.
Effective Triage Management
Implement your optimal triage referrals workflow to ensure timely and appropriate care by prioritising urgent cases, efficiently allocating resources and streamlining workflows.
Stay Safe with Secure Messaging
Our referral management system includes our fully compliant secure messaging delivery service. Ensuring your referral information is encrypted and communicated securely with external care providers.
View your client information in a single medical record
Access client information based on your team and user permissions in a single medical record. Allowing you to view and edit client contact details, culture, demographics, next of kin, custom alerts and more.
Attach and view all your patient’s clinical documents
Improve continuation of care by attaching clinical documents to your patients medical record. Allowing you to view and edit all clinical notes, letters, forms, orders, results, progress notes and other relevant documents stored to the patient record.

Who is this offering focused around?

Healthcare specialists and Allied Health practitioners looking to streamline their referral management process.

Medical practices seeking to enhance efficiency and reduce overhead costs.

Clinics and hospitals aiming to eliminate paper-based document handling.

Health organisations focused on maintaining high standards of data security and compliance.

All healthcare providers looking to streamline their workflows - anytime, anywhere, any device.

Benefits of our software

Improve Efficiency
Automatically transform paper referrals, faxes, and clinical notes into digital documents, reducing the risk of illegible handwriting, the loss of data and manual errors.

Enhance Security
Enjoy a referral management software that meets stringent Australian standards, ensuring data remains encrypted and confidential.

Reduce Overhead Costs
Eliminate the expenses of purchasing, scanning, faxing, and filing paper documents.

Scale Affordably
Scale your business affordably with low-cost infrastructure and maintenance solutions provided by our team.

Cloud Based Platform

Fully managed cloud based platform hosted on Microsoft Azure including maintenance, backups, penetration testing, firewall testing, security and ISO27001 accreditation.

MasterCare+ Referral ManagementGlobal Health Ltd

MasterCare+ Referral Management

Global Health Ltd

MasterCare+ Referral Management

Global Health Ltd

MasterCare+ Referral Management
Global Health Ltd