tryvium is an AI-powered employee contact center on Microsoft Teams. Using advanced technology like AI, ML and NLP, it streamlines ticket creation, enables easy collaboration, and provides resolution-focused support for increased employee productivity, at a fraction of the cost of traditional contact centers.

• a 30% reduction in support volume through our self-service options

• a 40% increase in the first call resolution rate, which means our customers are empowered to deliver faster and more efficient employee service than ever before.

• a significant boost of 50 % in agent productivity enabled by our agent desktop that provides 360-degree insights of employee issues and resolution assistance right at their fingertips.

• a 60% rise in employee sentiment scores indicating a positive impact on employee satisfaction

Key features and benefits of tryvium

Prioritizes Employee Support: tryvium stands out by prioritizing employee support and catering to their specific needs, setting it apart from expensive contact center solutions designed for consumers. By placing employees at the forefront, tryvium ensures an exceptional employee experience.

Simplifies Support: With tryvium, your employees can access support through a unified conversational interface on Microsoft Teams, while your agents and supervisors can utilize tryvium's single-pane, feature-rich, analytics-driven console for efficient support delivery.

Enables Efficient Automations: tryvium can help you boost support desk efficiency with automated resolutions for routine queries, allowing your service desk agents to focus on more complex issues.

Learn how tryvium can revolutionize your employee support operations.