Managed service to guarantee an optimal Azure environment for the customer, including: Business continuity - Availability: By following Microsoft's standards, Spikes can guarantee 99.95% uptime of your services. We do this by, among other things, by deploying availability sets/zones, Azure Backup and Azure Site Recovery - Back-ups: Spikes uses the Recovery Service Vault (RSV) to monitor, support, manage and restore back-ups. - Recoverability: Azure Site Recovery (ASR) ensures that business-critical applications have less risk of the server(s) currently being unavailable because copies of your environment are constantly being made. This ensures the highest possible availability of your Azure environment. - Capacity & Scaling: We calculate the capacity with the metrics from the Microsoft Azure platform and check if it is still sufficient. We also check whether scaling will improve the functioning of the platform, but especially the experience for the end user. - Performance: The efficient functioning of the platform is very important. When your environment is in top condition, your business processes and employees will be more efficient. The performance is constantly being monitored by various tools used by Spikes, including the Azure Monitor and Application Insights. Cost management Monitor Azure costs, so you only pay for what your organization actually needs. Stay current To stay safe and current, we ensure that the server's software remains in optimal condition. Together with the automation tools within the Microsoft Azure platform, we ensure that the services remain up to date.