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osTicket Server

Cloud Infrastructure Services

osTicket Server

Cloud Infrastructure Services

osTicket on Ubuntu Server 20.04. Web based help desk management solution on Azure.

osTicket Server on Ubuntu Server 20.04

Simple and easy-to-use web-based customer support platform. Create your own helpdesk on Azure. osTicket seamlessly routes inquiries created via email, web-forms and API. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.

osTicket is a help desk management solution that offers ticket management and IT asset management within a suite. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

osTicket Features:

  • Dashboard Reports - Rich and simple dashboard keeps you up-to-date on your help desk statistics
  • Configurable Help Topic - Add, edit, and delete your help desk topics that suit your preference
  • Service Level Agreements - Simply set your business hours and our system will handle the rest leaving you worry-free
  • Ticket Filters - Powerful ticket filtering system makes sure the right tickets goes to the right department leaving you with a clutter-free environment
  • Customer Support Portal- Robust customer support portal system to help your business maintain happy customer relationships
  • Auto-Responder - Configurable automatic reply sent out when a new ticket is opened or a message is received.
  • Tasks - Create an internal to-do list for agents
  • Add much more - osTicket comes pack with tons of awesome features you have to try out yourself
  • osTicket Server Support

    osTicket server support is from Install osTicket Server on Azure

    Disclaimer: osTicket is a registered trademark owned by Enhancesoft LLC and is licensed under GNU General Public license. No warrantee of any kind, express or implied, is included with this software. Use at your risk, responsibility for damages (if any) to anyone resulting from the use of this software rest entirely with the user. The author is not responsible for any damage that its use could cause.

    https://store-images.s-microsoft.com/image/apps.23083.6c0c190b-c575-493a-affb-22a36b8f153c.0e4c6417-6d48-4394-b31d-3713756170a0.eb178c9a-8ebf-4807-b9ef-3695cc13246f
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