https://store-images.s-microsoft.com/image/apps.52767.4e02d2cf-4fb1-444a-a69e-9f20fb797c27.be7123ff-a3d2-4c9f-97f6-70e9d5d8cb08.ffab4353-96ef-45a0-8d31-a9944961721b

C³ - The Cloud Contact Center that talks to Microsoft Teams (Virtual Machine)

MIDA SOLUTIONS

C³ - The Cloud Contact Center that talks to Microsoft Teams (Virtual Machine)

MIDA SOLUTIONS

In the urge of a plug-and-play cloud contact center that smoothly talks to Microsoft Teams?

C³ Cloud Contact Center is the solution that allows you to handle omnichannel communication in real-time through any system and technology (calls, WhatsApp, text messages) using Microsoft Teams.

C³ is a full-featured application that will provide a completely functional environment to small, medium, and large companies.

Stop going nuts over time-consuming call center configuration and CRM integration: no matter where your communication takes place, C³ is the all-in-one communication management platform that guarantees you to provide at the same time an excellent user experience and to configure anything you need in 5 minutes, paying effectively as you grow.


C³ Cloud Contact Center for Microsoft Teams is the solution designed to be compatible with agile enterprises, as it allows a very fast time to market. Its pay-as-you-grow structure makes it ideal both for SMEs and large enterprises, and it is natively developed to talk smoothly with the main CRM available worldwide (Dynamics, Salesforce, and others).

  • C³ is perfect to run your business in Teams:
  • Carry out time to market in a flash
  • Flexible Pricing (Pay as you grow)
  • Talks with Dynamics, Salesforce, and many more CRMs
  • Powerful analytics to you improve your business

  • C³ guarantees low TCO and maximum compatibility
  • Quick set up with direct download from MS Marketplace
  • 100% web-based platform
  • Support both cloud and hybrid, for a seamless migration path from on-Prem solutions (S4B)
  • Restful APIs availability for provisioning and integration
  • Industry Level Security: HTTPS, sFTP

  • C³ provides an outstanding Teams user experience:
  • The UI is shaped for receptionists' and secretaries' daily activities
  • The seatless client allows access from anywhere using just a browser
  • Certified for visually impaired operators

  • https://store-images.s-microsoft.com/image/apps.3316.4e02d2cf-4fb1-444a-a69e-9f20fb797c27.7918a08e-24bc-4b92-bac9-fc24ab877edb.7614a9f9-1698-4013-a57d-ac803af0d67e
    https://store-images.s-microsoft.com/image/apps.3316.4e02d2cf-4fb1-444a-a69e-9f20fb797c27.7918a08e-24bc-4b92-bac9-fc24ab877edb.7614a9f9-1698-4013-a57d-ac803af0d67e
    https://store-images.s-microsoft.com/image/apps.30565.4e02d2cf-4fb1-444a-a69e-9f20fb797c27.7918a08e-24bc-4b92-bac9-fc24ab877edb.683b9e5b-9f58-48b4-af0c-88829fcc0ea7
    https://store-images.s-microsoft.com/image/apps.432.4e02d2cf-4fb1-444a-a69e-9f20fb797c27.7918a08e-24bc-4b92-bac9-fc24ab877edb.61285341-1ca4-4649-a64a-c04f141bcce2