Ctelo Office Connect is an add-on to Ctelo Business Phone that connects offices in countries with strict telecom regulations. This enables deploying a global telephony solution based on Microsoft Teams. Ctelo Office Connect Standard

Ctelo Office Connect Standard (One Office Connect licence)

A hardware appliance is deployed at the Company Office location, is connected to the Ctelo Operations Center and is managed as part of the Ctelo Business Phone Cloud.

99,9% SLA, best effort due to customer responsibility of the following per hosted unit:

Firewall SLA
Datacenter SLA
LAN/WAN SLA
Internet access SLA

Daily backup
Quarterly Software Updates
Proactive Quality monitoring of Ctelo Business Phone licensed users
Advanced Hardware Replacement (AHR)
5-7 business days for hardware replacement, depending on the location
Minimum 3-year agreement
Requires Ctelo Business Phone

Ctelo HA Office Connect (Requires two Office Connect licences)

Two hardware appliances are deployed at the Company Office location and are configured in a fully redundant setup. The service is connected to the Ctelo Operations Center and managed as part of the Ctelo Business Phone Cloud.

99,99% SLA, best effort due to customer responsibility of the following per hosted unit:

Firewall SLA
Datacenter SLA
LAN/WAN SLA
Internet access SLA

Daily backup
Quarterly Software Updates
Proactive Quality monitoring of Ctelo Business Phone licensed users
Advanced Hardware Replacement (AHR)
5-7 business days for hardware replacement depending on the location
Minimum 3-year agreement
Requires Ctelo Business Phone

Ctelo Office Connect for Microsoft TeamsCTELO

Ctelo Office Connect for Microsoft Teams

CTELO

Ctelo Office Connect for Microsoft Teams

CTELO

Ctelo Office Connect for Microsoft Teams
CTELO