Synergy Advisors provides human-led services to help customers manage and optimize business platforms by extending threat detection and improving response through 24/7/365 support, guaranteeing continuity in business and operations. Our services focus on managing customer tenant activity across identities, endpoints, applications, information, and networks, using powerful tools, like Azure Lighthouse, that enable multi-tenant management, augmenting scalability, increasing automation, and enhancing governance across resources. SYNERGY ADVISORS' MANAGED SECURITY SERVICES also extends across the Microsoft unified SecOps stack at different levels, using a holistic combination of services extended with consulting to assist customers in implementing and massifying Microsoft security solutions using the best practices of the industry. Some of the solutions we manage include the following: Microsoft Sentinel (SIEM), Microsoft 365 Defender + Microsoft Defender for Cloud enhanced with the power of Synergy Advisors solutions, providing reporting and analytics while boosting security and productivity.

MANAGED SECURITY SERVICES - MAIN FEATURES

• Investigation of potential incidents
• Triage, prioritize, and detect incidents
• Coordination of incident response
• Patching of vulnerable systems
• Infrastructure management

ADVANCED CAPABILITIES

• Monitor, hunt, and respond to help mitigate possible attacks and to optimize the security posture across the organization
• Ingest Microsoft Defender, MEM, and identity information and health, including device (MDE), identity (MDI), e-mail (MDO), cloud apps (MDCA), and cloud infrastructure
• Alert information via bots or API integration
• Advanced hunting investigation performed in a single pane of glass, utilizing Microsoft Graph APIs
• Custom detection creation, customized depending on customer needs and scenarios; including advanced hunting custom detection queries and custom indicators added to the system through Microsoft 365 Defender portals or APIs
• Perform manual/automatic response actions
• Training/readiness, setup, onboarding, adoption and ongoing monitoring, response, and management service
• Onboarding and adoption of Microsoft security capabilities and solutions

HIGHLIGHTED BENEFITS FROM SYNERGY ADVISORS MANAGED SECURITY SERVICES

• 24x7x365 monitoring, hunting, and response
• Security-driven integrations
• Effective onboarding
• Proactive security posture management
• Effective onboarding
• Proactive security posture management